Privacy Policy

1. Information We Collect

When you use our services or submit an inquiry, we collect:

• Contact information (name, email, phone number)
• Location information (state/territory)
• Images of your cards for assessment
• Communication records between you and BrissyFix
• Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our restoration services
• Communicate with you about your orders and inquiries
• Process payments and arrange shipping
• Send service updates and promotional content (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (payment processors, shipping carriers) only as necessary to provide our services to you.

4. Image Usage

Images you submit for assessment are used solely to evaluate your card's condition and provide quotes. We may use before/after images for promotional purposes (website, social media) only with your explicit consent. Card identification details will be removed or obscured unless you agree otherwise.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data but will take all reasonable steps to protect it.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Card images submitted for assessment may be retained for up to 12 months after service completion for quality assurance purposes.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with a data protection authority

8. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us through our website or social media channels.